Call Statistics Engaged Call Reporting
Call Statistics Engaged Call Reporting
Engaged Call Reporting
Call Reporting
Elite’s Engaged Call Reports provide you with the statistics that show the overall volume of callers versus the volume of inbound callers that were engaged and unable to be successfully connected to your business within a given reporting time period. With Elite’s Engaged Call Reporting you can see exactly how many calls you lose when callers meet an engaged tone.
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UK Telecoms News | Phone System News | 08 Number News » Engaged Call Reporting
- What’s That You Say Mr Robinson?
There’s nothing worse than knowing callers are waiting to get through. And you’re on the phone. To Mr Robinson. Talking about his bad hip. Again.
You’re wondering whether to implement a plan that says at a certain point (generally when he moves on to talking about his prostate) you can hang up. But do you risk losing a valued yet tedious customer when you’re not sure if there are other calls waiting to get through? Well this is where Elites Engaged Call Reporting comes in handy. Choose a time frame (the 37 minutes of your life you’ll never get back) and Engaged Call Reporting can let you know how many callers got the engaged tone. Simple.
Of course, as professionals, none of us would seriously consider cutting Mr Robinson off…
- August 18th, 2009 | 08:51 AM |
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