This report will allow you to interrogate your call statistics to find the telephone number of those people who were unsuccessful in being connected to your organisation.
We know how it goes. Five people are on lunch, two people are on a cigarette break, seven people are on the phone and all you can see of the other one is a pair of legs while he fools around under the desk. So what can you do really? Well a while ago I’d have said: not too much. Now though, Elite offer Lost Call Analysis for your business phone system. So whenever you call up your call statistics, you can see what calls you’ve missed and what number they rang from – piece of cake!