Disaster Recovery Business Continuity

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Disaster Recovery Business Continuity

1. Make sure you use a telephony supplier that can deliver a network (hosted) DR plan via geo numbers. This will give you far more flexibility; speak to customers that already have similar systems in place.

2. Make sure you publish only 08 numbers and that no one can access the underlying numbers.

3. If your business is running multiple numbers for ad campaigns etc. Please Make sure that your DR plan covers all numbers (assess which are the business critical numbers and prioritise them first)

4. Have a number of DR actions within the plans, for example 1 could deliver to DR site 2 could deliver to homeworkers and 3 could deliver to mobiles.

5. Have web access and pin telephone access to invoke the plans.

6. Make sure your supplier has full access to your DR plans, in case of an emergency situation where you are unable to invoke them.

7. Store your system passwords in 2 secure locations.

8. Ensure DR plans are communicated to all relevant staff and practise running your DR plans quarterly.

9. Access how costly it would be to your business not to have a DR plan in place.

10. Make sure your supplier has appropriate SLA's to match your expectations

Business Continuity

Business continuity is the practice of identifying threats and safeguarding your business and its operations against disaster, should it strike. Business continuity is one of the most important parts of business however many companies invest in un-workable plans or side-step the issue altogether. This is why a large percentage of businesses that are visited by disaster never recover.

Business continuity plans cover every eventuality from IT failure, fires, floods, earthquakes, illness and theft to name but a few. Unlike a disaster recovery plan which deals with IT and telecoms services, a business continuity plan protects the whole business. The plan will first identify threats, come up with a solution and then test the solution, ensuring that your business will continue no matter what happens.

Elite Telecom offers business continuity solutions that will not only safeguard your operations, but also leave you free to get on with the business at hand. Simply call Elite today to find out more about our business continuity solutions.

Features

Here is how our business continuity plan works, in a simplified way;

  • Elite Telecom identifies any potential hotspots. This means, anything that could be affected by a threat, a threat being illness, mechanical failure, weather, theft etc. We also identify all types of threat your business could be vulnerable to.
  • Next, Elite takes preventative action. This means that we put controls in place that are aimed at preventing an event from occurring. These controls are tested and then re-tested to ensure that they work.
  • Elite will then install controls that are aimed at detecting or discovering unwanted events.
  • Finally, we perform corrective measures. These corrective measures are aimed at correcting or restoring any failed systems in your business after a disaster or event.

Benefits

  • Business continuity plans can constitute part of compliance laws for certain industries, making it essential to get a professional plan commissioned.
  • Business continuity plans can save you money, should it prevent your business from being destroyed.
  • Should your business suffer a disaster and you can't reach customers, you could lose customers, lose reputation and lose business. However, business continuity plans can ensure that your customers are not let down, saving your business reputation.
  • A business continuity plan from Elite is professional, quick and easy to afford.

For more information on business continuity plans, call Elite Telecom today.

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