IP Based Telecoms

Businesses have found that the substantial amount of cost saved from VoIP solutions has enabled them to hire more staff and grow economically. In a climate where growth is rarely insinuated with the economy, this peak in revenue has been due to a virtual hop from bulky expensive hardware to fairer priced IP Telephony solutions.

According to a spokeswoman for the Federation of Small Businesses (FSB), there are certain specific financial concerns bearing down on British companies at present.

For instance, if payroll costs were to be reduced, many small firms believe they would be able to afford to take on new staff.

"Small firms truly are the backbone of the economy, so it is vital that small businesses are encouraged to take on staff," the FSB spokeswoman argues.

Until payroll costs do come down, IP telephony solutions could be a scalable cost-cutting alternative.

With internal calls often free and external communications potentially subject to lower tariffs, VoIP phones can reduce telephony charges by a greater amount in real terms as the number of employees using the system increases.

You hear all sorts of abbreviations in Telco land, but usually you may shrug them off believing that the experts know what they’re doing – and so you don’t have to.

At Elitetele.com we’re different, we’re more concerned with letting you know everything, every step of the way whilst we provide you with a tailored and bespoke telecoms solution.

What is IP?

As a telecoms company, we sometimes look at other telecoms companies in disgust, rolling our eyes, tutting our mouths and disapprovingly shaking our heads. But due to our diligent and politeful nature, we never name and shame.

However, we had to bring this story to the attention of customers and potential customers everywhere – when a Clitheroe therapy centre took the strong decision to change their telephone provider, they were left waiting two weeks without calls and lines, or internet.

Wendy Loudon and Debbie Featherstone who run The Gateway Centre, were without phone lines for almost two weeks when they were approached by a telecoms firm offering a ‘better deal.’

London-based Xln Telecom has not connected the centre in Castlegate, causing the business partners to lose thousands of pounds due to disconnection to their customers, and the outside world.

Wendy Loudon said: “They told us it was going to be a flawless transfer with absolutely no disruption.

“We have had to rearrange and cancel a number of sessions because people can’t get through to us. It is disgraceful and it has costs us thousands.”

We think that this is disgusting – we know how much businesses rely on their telecoms to promote, encourage and grow customer bases.

Without connection to the outside world, companies place themselves at a disadvantage – cutting them off from customers, and straggling to find new ones.



Elitetele.com can provide all sorts of telecoms solutions for your company – from a simple business phone system to manage high amounts of calls, to business broadband and IP-based telecoms intending to save costs and promote productivity. 

Our advice to Wendy Loudon and Debbie Featherstone would be to pack up ship altogether, and find another telecoms company – if this is how long it takes to install the solution, what does it imply for the future of their business relationship?

It’s all well and good for these companies to continue grabbing new customers, but where will they get if they don’t bother to keep their current customers satisfied?

The People’s Republic of China, so giving and generous to its population, and not at all restrictive. Yeah right, who are we kidding? The latest pitfall subsequently in the way of Chinese propaganda enthusiasts? Skype.

That’s right. China has blocked its millions of workers from cheap calls via VoIP by banning the communication, and will only allow state-owned enterprises; China Mobile, China Telecom and China Unicom to offer Internet phone services linking telephones and computers.

Well that’s hardly encouraging healthy competition now is it?

According to Bloomberg, the State Ministry of Industry announced that it is ‘purging illegal Internet protocol telephony from the nation’s borders.’ However, failed to mention what, indeed, is meant by ‘illegal telephony.’



 A Skype spokeswoman said the company was operating in China and so far had not heard from the government criticising its actions as ‘illegal,’ however the IP based telecoms company did say that they respect Chinese laws.

China has also barred popular sites such as; Youtube, Flickr, Blogspot, Twitter and Hotmail. Even Internet search engine giant, Google, obey by China’s strict censorship laws, displaying only China approved sites in its searches.

Japan is way ahead of the rest of the world right? They probably even have hoverboards and robot slaves, well, in an ideal world. So usually, when the Japanese do something technological, the whole world ‘oohs and ‘aahs - and then eventually follows suit.  

The Internet buzz of the moment is this rather hastily news that Fujitsu, Japan’s leading IT vendor, is to invest a small sum of, oh just, $1.2 billion, into cloud computing in the next financial year.

However, is the move wise in such an unstable economic environment, especially on something that could turn out just to be a fad, or a short-term solution to financial woes?

Cloud computing certainly has its advantages within companies, and even more so in education. For those who are unaware of the term, if you own a Skype account - then you are already part of the phenomenon.  

Many see it as an answer to financial problems, with whole infrastructures being created and ‘rented.’ taking away the frustration and cost of installation of software and hardware, and avoids bulky programmes taking up much needed disc space.

Cloud computing shows us how the internet has transformed business needs, offering faster methods of communication with cheaper and hassle-free benefits. Cloud computing is effectively Internet computing, and allows you to manage all your business telecoms over a connection.

IP based telecoms therefore means that you are communicating via VoIP programmes such as Skype, and is thus, universally recognisable as a mode of transport for data and video communications too. Most enterprises in this day and age have implemented some form of IP telephony into their phone systems.

Elite Telecom can offer a full range of IP based solutions for your business, including Voice over Internet Protocol (VoIP). Japan are clearly carving out a future in the cloud, by investing so much, but will it really take off the way they expect?

If you are still confused over the matter, contact us today to see what kind of solutions we can offer your muddled head.

Customers of BT Business have been venting their frustrations on an online BT forum after an IP address used by BT has been blacklisted.

Customer reports of being unable to email certain contacts have been compounded by fury over BT’s failure to rectify the problem.

According to BT, certain IP addresses provided to BT customers have been blacklisted by a security firm named MessageLabs after they claimed certain computers on the IP address list were being used to create spam.

Cable & Wireless Worldwide PLC has announced the signing of a five year contract with popular clothes retailer Next. The company has not disclosed the value of the contract however, it will be around several million pounds undoubtedly. Next requires Cable & Wireless Worldwide to connect its offices and distribution sites within the UK and Hong Kong.

Cable & Wireless Worldwide is a specialist in telecoms, particularly in voice, data and IP hosting. The network that Cable & Wireless Worldwide will implement will be used to link the UK-based sites and connect the communications to improve the efficiency and capacity of the sites.

United Utilities, largest water company in the UK, has signed a five year deal with Cable & Wireless Worldwide, a newly demerged arm of Cable & Wireless.

Cable & Wireless Worldwide is to provide IP telephone system services and voice communication systems for United Utilities. The contract includes providing services for data centres, call centres, contact centres and water plants.

The new systems will allow United Utilities to cut costs and also to access additional data applications such as video conferencing.