VoIP
Voice over Internet Protocol (VoIP) is quite possibly the biggest revolution in the telecommunications
industry since the invention of the mobile phone. And with only a single
connection required for both data and voice traffic using VoIP, the potential of
VoIP is unlimited.
VoIP means that all costs associated with connecting a call using the
traditional PoTS (Plain old Telephone Service) are no longer incurred and the
cost of the call itself using VoIP is free. VoIP means savings. Big savings.
As well as saving money, using VoIP is convenient and by utilising a VoIP
provider the need to dial a prefix in order to get cheaper calls is eliminated
with VoIP. Also, VoIP in no way affects the speed of connection or the quality
of the call itself as VoIP uses the ever expanding IP network and is able to
utilise the high speed connections previously only available for data transfer. |
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IP Call Recording
Secure hosted inbound and outbound IP call recording with no need for
additional equipment or software.
This is the ideal solution for volume call environments that need to keep a
record of calls securely or monitor performance and activity levels of
employees.
Features include:
- Inbound and outbound recording without additional equipment or software
- Full, partial or selective call recording
- Live and archived playback via web interface and filter and search for archived calls – including searching by user notes
- Includes 1Gb storage/month and can archive via FTP to any storage device
- Barge, whisper and monitor calls to facilitate training and on-going supervision
LES
LES – LAN Extension service, are dedicated links that enable you to
interconnect your business sites and exchange information at the same high
speed. |
