
1. Consider which NGN you want to represent your business, an 0800 is free for your customers to call but carries a cost to your business, nonetheless if you want to drive calls to your business this is the way to go. If you're not a fan of 08 numbers but still need the benefits of network services then Geo Fix numbers enable you to still appear local to your customers. 0844 ... 0871 provides you with a potential revenue stream. Etc. etc.
2. Look at the ppm charges and understand what the costs are to your business for each number range, some generate revenue for your business, others cost.
3. Be aware of Ofcom regulations, 0870 numbers, PhonepayPlus on 0871 numbers
4. If you are wanting to track the performance of different advertising you will need more than one number...
5. The number can terminate directly to a DDI (single translation) or you can add network level services to enhance functionality
6. There are a number of network level services you can utilise with an NGN number, some are bespoke and more costly, others are off the shelf and can be deployed quickly.
7. Think about the end user journey and the routing of your number, out of hours, in hours etc.
8. Never advertise a number before you have had confirmation from supplier that it has been connected.
9. When advertising numbers make sure they are correct, this is a regular and costly mistake that businesses make …
10. If you are looking to scale the size of your business up or down, 08 numbers could be the right numbers for you.
01/02 phone numbers are also known as geographic numbers, or geofix numbers as they are tied to a specific location unlike 08 numbers. For example, numbers beginning with 020 are London numbers and 0161 is the local area code for Manchester.
Research shows us that customers would rather buy goods or services from a local source and would prefer to ring a local area code number – an 01/02 number. So having an 01/02 number can really help your business.
When a customer calls an 01 or 02 number from Elite Telecom, they are automatically redirected to a telephone number of your choice. This can be your current landline number, a VoIP number or even your mobile number.
08 Numbers are all different and offer different benefits to businesses. Elite Telecom deals with all 08 numbers however we specialise in the ones that offer the most to your company:
For more information about what 01/02 numbers Elite Telecom has available, simply contact one of our advisors today.
The benefits of choosing an 01/02 number for your business can be easily measured using call statistics however some of the benefits you can easily see for yourself:
01/02 numbers can give your business a professional image as well as a local presence, the best of both worlds. To find out more about 01/02 numbers and what they can do for your business, give Elite Telecom a call today.
Sometimes we think that advanced technological minds much prefer to sit and ponder the future of technology rather than actually fuel it. Some tech watchers are now saying that the end for phone numbers is nigh and it’s all thanks to the more convenient juggling of IP based telecoms and social networking.
With predictions declaring that the beloved phone number may have less than five years left in circulation before becoming obsolete, or facing severe decline, Nikhyl Singhal, co-founder and chief executive of voice-application startup SayNow, stated that people have lost the importance of the traditional phonecall, and kids are growing up without ever having to pick up a Yellow Pages.
He blames the wonder of social interaction over the internet, saying that the advantages of such methods far outweigh the traditional phone call, e.g. being able to send out group messages on Facebook.
VoIP services such as Skype are also adding to the vulnerability of the phone number, which offer cheaper calls than landlines.

We don’t believe in the demise of the phone number, as we think they will always be essential for businesses and a company's image, especially with regards to freephone numbers and other non-geographic numbers. However, whether this will soon be adopted by companies via VoIP rather than a traditional phone system is relatively unknown. (But there are lots of predictions).
Singhal says smartphones will be the essential communication device for contacting people however, but instead of punching numbers, users will be able to contact their friends through their social network accounts as accessed via their phones.
What do you think?
Research has shown that almost one in three businesses have a phone number presence in a city they are not actually located in. Known as geographic phone numbers – or 01 and 02 numbers to be more exact, these phone numbers give a local presence to businesses which can increase customer interest and revenue.
Around 38% of phone numbers that are sold have no relation to the area the numbers relate to. Research also shows that the majority of businesses go for a central London 02 number, which gives their business credibility. No wonder London always looks extremely cramped when you view the statistics – most businesses from around the country will have an “office” there! These days, a phone number is just another marketing tool.
Ofcom has just released a statement relating to a recent consultation on conserving geographic telephone numbers. The consultation which was published on 30th November 2009, detailed the growing problem of geographic phone number shortages in certain areas.
Ofcom proposed to change the way in which phone numbers were allocated to communication providers (CPs) in order to conserve phone numbers. This involved selling geographic phone numbers in blocks of 1,000 rather than 10,000. As per the consultation, conservation status has now been awarded to 336 geographic area codes as well as 265. To read the full statement, visit: http://www.ofcom.org.uk/consult/condocs/conserve/statement/
The FCC (Federal Communications Commission) based in America has written to Google amid claims that the Google Voice application blocks certain calls.
Shortly after AT&T accused Google Voice of violating open internet policies, Google is now to be investigated. Rules that allow rural phone companies to charge more to connect calls to rural phone numbers in order to survive are the issue here it seems – companies like AT&T have to connect to the local phone companies whereas Google have apparently decided to side-step the costs completely and just block calls to rural locations. The FCC have written asking for more information.
Ofcom Numbers
Ofcom are holding up local 01/02 phone numbers as an example of what 08 numbers should strive for. 01/02 phone numbers are localised numbers that are charged at a normal rate as opposed to a premium rate which has seen Ofcom form new rules for 08 phone numbers so as to better inform customers.