Phone Systems Avaya Avaya Accessories

Next Spring will see the birth of new Avaya appliances, set to be characterless hardware under software control.  The new appliances will be chameleon-like in that they can act as phone systems or any other type of communication equipment. Complete with configurable buttons and a video screen, the new Avaya appliances can double as any end point device. Customisable hardware that can suit almost any communication task? It’s sure to be the next big thing for businesses!

At Elite Telecom we have a strong belief in our clients. Take Avaya for example. We know that when it comes to telecommunications, Avaya phone systems know their business…almost as well as we do! So it comes as no surprise to us, that when the Gartner’s Analyst Firm did a report on ‘MarketScope for Interactive Voice Response (IVR) Systems and Enterprise Voice Portals 2009,’ Avaya received the highest commendation of a ‘Strong Positive.’

Avaya phone system telephony accessories such as IVR and Voice Portals are the way of the future. Picture a world of business made easier with IVR, voice portals, DDI and CTI! A strong positive, yes. A step in the right direction, undoubtedly.

Telecoms is a key IT services vertical in Colombia as well as the UK. In 2008 IBM expanded its landmark contract with telecoms operator Telefónica to provide technical support, backup and disaster recovery until 2011. The extension is estimated to be worth around $18millionn. Meanwhile US company, Avaya Phone Systems and Accessories, a specialist provider of telecoms applications, software and services, makes 10% of regional sales in Colomia. The company has been growing at 20% a year. That’s quite a growth spurt.