Our Avaya maintenance contracts provide complete peace of mind that your essential business functions are covered.
Elite have a range of services such as a helpdesk, mobile engineering, a test laboratory and remote diagnostics that provide the greatest possible effectiveness in a vitally important area. The resources available to elitetele.com mean that maintenance services can be provided for Avaya Phone Systems on a European–wide basis.
Avaya has bagged itself a winner with its Platinum business partner NACR (North American Communications Resource Inc). In conjunction with Avaya, NACR are launching ConvergeOne Vision – a 24/7 monitoring and support service for multi-vendor converged IP networks!
Using a hodgepodge of hardware, software and applications, ConvergeOne Vision offers expert engineer and tools, support, maintenance and resolution. No doubt Avaya will take advantage and converge themselves with the maintenance side – after all, what’s the use of having a dog if you have to bark yourself?
Prometric, a global leader in technology-enabled testing and assessment services, selected Avaya Phone Systems contact center solutions to handle the vast volume of inquiries seeking assistance for a wide range of tests. Avaya maintenance solutions enabled Prometric to streamline their contact centre operations to achieve new cost-savings, while enhancing customer experiences for callers. With a global organization administering more than seven million tests a year on behalf of 450 clients, Prometric requires its customer service to meet any challenge with efficiency, speed and reliability. Well, everyone needs a dream don’t they?