Panasonic Phone Systems
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Phone Systems Panasonic

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1. Do some research, ask questions, take note of other organisations' telecommunications. You use it every day. Can you book, amend and cancel an appointment at your Doctor using just your key-pad? How did they record a conversation, then email it to their boss? Why did the company next door manage the winter-freeze better than we did? The questions are endless – this'll start the ideas flowing, can I do this, can I do that? The next step is to find a company whose imagination and creativity is in tune with yours.

2. You'll find hundreds of companies claiming they'll rock your world given half a chance, but be careful, there's rocking and there's rocking. Remember, this new relationship will span the lifetime of your system – you need a partnership, your business will change dramatically in the next 5-7-10 years, what appears state of the art today, could be obsolete tomorrow. Choose to speak with no more than three or four companies; one might be your incumbent maintainer, if you're still happy with them and of course a recommendation is always good. Beyond that, look for organisations who have associations with big names, BT, Cable & Wireless, O2 etc., companies who can demonstrate awards for innovation and customer satisfaction. Ok, be prepared, a little knowledge can be a dangerous thing, but no knowledge (in this instance) could be extremely painful.

3. Know what you have – how many lines, how many extensions, diverts, night service, fax machines, modems, door-entry, public address, and so-on and so-forth. If you're not the 'keeper' of the system, ask the person who is to join you in the meetings. The salesperson will make a much better job of the proposal if they have the correct information – only you can give them that. But that's the past, you want to move on, move forward, start a revolution…well not quite, but this investment could revolutionise the way you work. Ask more questions.

4. Ask where's the pain? What's holding the business back, why can't I… Do you want to replace people with technology? (if only). Do you need another member of staff but can't afford one? Do you want to keep better control of people on the road? Do you loose new business because the phone doesn't get answered quickly enough? Are you open to litigation, fraud, uncontrollable costs, people taking the proverbial…. The 'b' word comes next – what's the budget. No point in getting a price for a Lamborghini when you can only afford a Ford.

5. Be honest, explain clearly what you're trying to achieve. If you're looking for a figure to put to the FD for budget, come clean. Any company looking for a 'quick sale' will loose interest & clearly wasn't interested in designing and implementing a solution for you anyway – no 'box-shifters' welcome here. If you need a lease arrangement, are you really eligible? More homework. You should now be ready to receive your visitors. Quick check - done the research, identified the business issues, got an idea about money. The telecoms industry is a very mature market and there are very few unique features to be found anymore. The question is, who can make best use of what they have?

6. Can the company [this person in front of me is representing] forge a successful business relationship with my organisation? Do they truly understand what I'm trying to achieve? Will they work with me to design a solution? Are they innovative enough to revolutionise the way we work? Can they truly deliver on time, in budget? Will they support us for the next however manyyears? So you've got three quotations on your desk. Three companies, proposing three different products, not dissimilar in price and more or less in budget. But, poles apart with their submissions. Digital, IP, hosted…. Have any of these telecoms companies captured your imagination, did they 'wax lyrical' about their product, do they know their stuff, were they genuinely sincere about solving your business issues – be candid, can you work with them?

7. Ask to visit them, see a working demonstration, go armed with numerous questions, take colleagues. Assess the organisation, do they look stable, will they be trading in 12-months, ask for reference sites. Arrange a techy-to-techy conversation, 'my people talking to your people' 'what plugs in where', 'what talks to what', 'who writes the middle-wear' blah blah..

8. Ask your favourite proposer to send a qualified engineer to perform a full & detailed site survey. Insist they inspect every nook & cranny, leave no stone unturned. Show and tell - highlight cabling compromises, working practices, health & safety issues; discuss layout changes, personnel. Be precise, it'll come back to bite you if you're not. You're company of choice should now be in a position to offer a final proposal. Arrange a meeting to discuss their solution. Invite decision makers,technical colleagues, key users etc., and ask them to prepare their questions too. If possible do this at their site, let everyone see who you're proposing to choose.

9. Get everyone's buy in. Change is difficult to manage; the receptionist will probably use this new technology more than the MD & FD will. Not easy to give the seal of approval then renege on it. Happy with your choice? Confident? Ready to go? Hold on a minute….

10. Go back, have you achieved what you set out to achieve? Remember that research, rocking your world, ROI's. Business pain, solutions, benefits, stability, trust, buy-in. The future! Happy, confident = then go sign on the dotted line.

Panasonic Phone Systems

Elite Telecom provides Panasonic phone systems that are complete telecoms solutions for all businesses large and small. The technique used is to integrate phone systems, people and IT infrastructure to ensure that productivity is improved at the same time as cutting costs. The Panasonic phone system supports a wide range of sophisticated features that are easy to use. Elite will take a look at the communication needs of your business and provide you with the best bespoke solution.

Features

A Panasonic phone system has varied features available to suit the needs of different businesses. Some will benefit your business and some may not, depending on the nature of your company, but Elite will review this and give you advice on which features are suitable for you. Here is a short list so you can have a look and work out which features you think would fit your company.

  • Computer Integrated Telephony – allowing access to your phone system through your computer

  • PC phone and PC operator console

  • Digitally enhanced cordless phones

  • Call managing

  • Messaging

  • Voice recording

  • Monitor and archive all calls in the company

Do not hesitate to give us a call on and we will provide you with free advice about Panasonic phone systems.

Benefits

A Panasonic phone system has many benefits such as:

  • Panasonic has over 20 years of experience specialising in phone systems

  • Enhances productivity of employees

  • Reduces costs

  • Easy to use

  • Provides solutions for any business

  • A variety of wired and wireless systems for whatever you prefer

  • Excellent audio quality

  • High reliability

  • Quality connectivity

  • Ongoing Maintenance and support is provided after installation

  • More information...

      The wide range of Panasonic phone systems has different varieties of models. This is where Elite comes in, to help provide you with the solution that is beneficial to your business. The solutions are flexible to help create a phone system that is perfect for you.

      The KX-TDA phone systems range from Panasonic provides a complete telecoms solution for any business. Integrating all aspects of your business, this cutting edge technology allows your productivity to improve whist saving on costs. In this range there are 4 different models with various options such as handsets with high end features for advanced communications. Other solutions that we can improve are; voice processing, call managing, voice recording, voicemail, CTI, DECT, VOIP and internet access. All these features and applications are designed with you in mind to help your business to run better. The voice recording is a new addition to our service, providing the highly effective archiving, monitoring and recording all of you company’s calls. You can now keep track of everything going on within your business.

      The Panasonic KX-TES824 now has many advanced features providing a more efficient, effective and productive phone system, designed to allow small to medium sized companies take a step up in the latest technology for their business. These features include Caller Line ID to improve efficiency and Voice Processing Integration which improves the productivity. Whatever your solution may be, Elite and Panasonic together have the right answer to bring your company up to where it needs to be.  The latest additions top the office communication systems offers high quality and expertise built from experience. This can be an advanced IP bases Network and Comms platform, or a simple analogue suite, whichever suits your needs best.

      As we keep mentioning, every business has its own individual requirements, and this is a speciality of the Elite and Panasonic combination. We thrive on providing you with your own bespoke solution. No business is too big or too small. We always focus on ease of use – no one wants their workers to become frustrated with their workplace after all - and we also provide post-installation care for any problems that may arise. For information and advice on Panasonic phone systems, please do not hesitate to contact us. Our customer service team are always happy to help.

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