Unified Communications Microsoft Unified Communications

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Unified Communications Microsoft Unified Communications

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1. You need to access your existing infrastructure to establish which parts of unified communications are beneficial to you for you to increase productivity within your business. Elite can help you to do this.

2. You need to establish which forms of communication you use within your business before we unify them, otherwise you can have an overload of communication solutions which doesn't simplify things, it only makes it more complicated.

3. You need to establish which forms of communication you use within your business before we unify them, otherwise you can have an overload of communication solutions which doesn't simplify things, it only makes it more complicated.

4. It is advised that you have your exchange server hosted to reduce your outgoings on things like the hardware and software that deal with it, and to reduce the risk of server failure because this can be vital to the general workings of a business.

5. As well as your exchange server you should get your Microsoft server hosted as well because it removes the need for capital investment.

6. Bring instant messaging into your company for immediate contact between workers. There are many available such as MSN or Mac Messenger, and through these you can integrate voice, video and file sharing.

7. Use presence as a tool within your working environment as it can be vital for a business so by using a communicator, you can see if your contacts and essentially your recipients are available to contact.

8. Use seamless escalation because If you use phone calls and email/instant messaging, then you can respond to them in different ways once your communications are unified, for example, escalating an instant messaging session into a phone call.

9. Move all meetings to your desk with unified communications. You can streamline all communications between customers, co-workers and vendors to send them straight to your desk with applications such as online meetings saving on time and costs.

10. Make sure you have your unified communications strategy planned ahead. The transition can be complex so you need to minimise the negative effects on your business before taking advantage of the positive.

Microsoft Unified Communications

Microsoft unified communications is a way of combining all your communications to keep them in one place. This allows for a more organised communications system and keeping everything at hand. Unifying communications re-routes any communication data to a device closest by. Overall it makes communications a lot easy and more efficient. Unified communications is growing in popularity as efficiency becomes the key word for businesses. Microsoft is one of the leading market manufacturers of unified communication solutions.

Features

  • To unify communications, Microsoft uses applications such as Instant Messenger, Telephony, VOIP, Video Conferencing, Voicemail and SMS.

  • Microsoft Unified Communications is not a product but a solution devised to combine smoothly, all forms of business communications that you have in your business.

  • Presence is a big thing when it comes to Microsoft Unified Communications, meaning that when someone wants to contact somebody else, they can see if they are ‘available’ or ‘online’ or not.

Benefits

  • Microsoft Unified Communications help to streamline all data and information, eliminating any human delays that could occur because all the data is delivered automatically. It is much easier for employees to communicate and transfer data to each other.

  • For some businesses it brings together workers, customers and partners to share data and communications making it easier to exchange data and information, ideas and generally communicate more often. An example of where this happens is when using an interactive whiteboard.

  • Because unified communications is operating across all communication devices, your business has unlimited and remote access to the system allowing you to connect to your companies own network using a laptop elsewhere. This is useful for home workers.

  • Delays related to standard telephony are minimised drastically allowing for improved communications between customers and employees, as well as saving on costs for your business too.

  • More information...

      Microsoft Unified communications is a solution where several variations of business communication methods can be effortlessly combined to help your business become more efficient. Part of the unified communications solution involves elements such as call control, presence, instant messaging (e.g. MSN), VoIP, personal assistant, SMS and email, conferencing, collaboration tools and mobility.

      Presence is a useful and effective factor when it comes to Microsoft Unified Communications – knowing where your potential recipient is and if they’re available or online, and it’s up to date. Elite Telecom combines all the systems that your business is already using and helps them work altogether. It allows you and your workers to seamlessly communicate ideas and data with another person on projects, even if you are both in different locations. You are able to find the person you want to contact by accessing a directory that we provide you access to, engage in a text messaging session, and then switch that session to a voice call, or even a video call – all within minutes.

      As you know, with new communication methods and applications like VoIP and other kinds of business communications, we can save you a lot of money with Microsoft Unified Communications.

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