Unified Communications Unified Communications Solutions

Unified Communications Unified Communications Solutions

1. You need to access your existing infrastructure to establish which parts of unified communications are beneficial to you for you to increase productivity within your business. Elite can help you to do this.

2. You need to establish which forms of communication you use within your business before we unify them, otherwise you can have an overload of communication solutions which doesn't simplify things, it only makes it more complicated.

3. You need to establish which forms of communication you use within your business before we unify them, otherwise you can have an overload of communication solutions which doesn't simplify things, it only makes it more complicated.

4. It is advised that you have your exchange server hosted to reduce your outgoings on things like the hardware and software that deal with it, and to reduce the risk of server failure because this can be vital to the general workings of a business.

5. As well as your exchange server you should get your Microsoft server hosted as well because it removes the need for capital investment.

6. Bring instant messaging into your company for immediate contact between workers. There are many available such as MSN or Mac Messenger, and through these you can integrate voice, video and file sharing.

7. Use presence as a tool within your working environment as it can be vital for a business so by using a communicator, you can see if your contacts and essentially your recipients are available to contact.

8. Use seamless escalation because If you use phone calls and email/instant messaging, then you can respond to them in different ways once your communications are unified, for example, escalating an instant messaging session into a phone call.

9. Move all meetings to your desk with unified communications. You can streamline all communications between customers, co-workers and vendors to send them straight to your desk with applications such as online meetings saving on time and costs.

10. Make sure you have your unified communications strategy planned ahead. The transition can be complex so you need to minimise the negative effects on your business before taking advantage of the positive.

Unified Communications Solutions

By using Elite Telecom’s Unified Communications solutions, you can transform your business for the better. We use our software to bring multiple communications together as one, for example: bringing together video, voice and messaging so that they can all be used at the same time and making communications within your business much simpler and easy to use.

Features

• Our solutions not only simplify and stream your communications, but we also help to reduce phone tag and other deficiencies to allow your business to become more productive.
• Elite Telecom can provide unified communications for any kind of business regardless of size or type, some examples being in the following sectors: automotive, education, chemicals and pharmaceuticals, finance, healthcare, hospitality and the public sector.
• Our solution allows workers to manage multiple functions and applications whilst staying connected to one another throughout.

Benefits

• The main benefit of Elite’s Unified Communications is that the users, the workers of your business can access multiple communication methods through one interface allowing for flexibility and greater productivity.
• You can choose the interface that you would like all your communications to go to. This could be an office computer, home worker computer, laptop or mobile phone. All you need is a business broadband connection for this to work.
• You can now reply to your business emails by using voice i.e. you can speak back instead of typing, turn an instant messaging conversation into a conference call and you can even answer your desk phone from a different location.
• Unifying communications with Elite also provides you with a full IP suite so that you can extend your communications to your whole business allowing your employees to use the company’s communication system wherever they are.
• Elite Telecom specially tailors the unified communication solutions for your business type and needs to ensure that it meets all of your requirements and so that we are not giving you anything you won’t find useful.
• Unified communications bring a solution to businesses that have multiple sites in any locations, home workers or people working on the go. It allows them to stay in contact all the time through their laptop or business mobile.

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