International Freephone Numbers
A recognised Toll free number from the Country you wish to receive calls.
For example, 900 in Spain, 1800 in Eire or 020 in Sweden are numbers which are the
equivalent of an 0800 number in the UK. The benefit of freephone applies in any
country and speak volumes for your business. Just like its domestic freephone
counterpart for callers in the UK it encourages customers to contact you. It
makes it simple for them to call, because the call is free and the number is
easy for them to remember. Customers associate a freephone number with a
quality service, an easy way to order goods and get help and advice, a business
that cares enough about its customers to pay for their calls. If you’re paying
for the call, the overseas customer feels comfortable about spending the time to
articulate what he or she wants from you. They can afford for you to discuss
products and services in depth, which is going to make them more confident about
decisions to buy.
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Universal Toll Free
Universal Freefone numbers are standard numbers administered by the
International. Telecommunications Union (ITU). You will need only one number
for all the countries you want to reach. These numbers are in the format "+800
XXXX XXXX", where "+" is the code for international dialling. In the UK this is
"00" but in other countries this access code could be different. Calls to these
numbers are delivered to your chosen destination. These numbers can reside on
the CCS Platform giving you complete control.
International Freephone (Toll Free) numbers empower your business to possess
a genuine worldwide presence in more than 30 countries around the globe. For
instance, if your business is based in Central London and has an international
market including the USA, We can provide you with an +800 telephone number that
connects international customers to your UK based business. Your market and
customer gets a free phone call and your company pays for the cost of the call -
true customer service. When customers ring your international toll free number
the phone call is automatically and instantly redirected to a number of your
choice, for example your Customer Services Department. The greatest advantage
being you will not have to add any additional lines or equipment.
In-Country Non Geographic Numbers
These are the equivalent of 0845 & 0870’s in the UK, but from Overseas.
These are still recognised as NGN numbers within the host Country, but will
reduce your overall charge for International Call Traffic by the caller
subsidising the call costs. For example a 901 in Spain is the equivalent of a UK 0845 and 902 is
a UK 0870 service. An Irish 1890 is our 0845 equivalent and 1890 is their 0870
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