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  • ModComms is Proud to Now be a Part of Elite Telecom

    By Alex Cliffe - Monday, 24th August 2015

    In early 2014 Elite Telecom acquired Modern Communications, since then they have been working together to seamlessly integrate Modern’s package of communications solutions with Elite’s core network.
  • PCI Compliance: Avoid an Ashley Madison Hack

    By Matt Newing - Wednesday, 19th August 2015

    Today's news on the Ashley Madison Security breach has highlighted the importance of cyber security and the overall threat landscape. It is imperative that your customers trust that their data is protected to ensure your business maintains its reputation.
  • UK consumers worried their financial information isn’t secure with big brands

    By Matt Newing - Monday, 3rd August 2015

    Four in five consumers aren’t confident that their financial information is secure when dealing with big brands who take card payments over the phone, according to a new survey by Elitetele.com. In addition to this, a third (33%) don’t believe their data is more safe today than it was five years ago.
  • Consumers clueless over what happens to financial information they give call centres

    By Matt Newing - Monday, 13th July 2015

    In the midst of the most significant changes to data protection in the EU since 1995, ninety-seven per cent of UK consumers still don’t know what happens to sensitive information they give to call centre operatives over the phone, according to a new survey by Elitetele.com.
  • Don’t let travel disruption strike out your business productivity

    By Matt Newing - Wednesday, 8th July 2015

    In the face of today’s most recent London Tube strike, it comes as a huge shock that 60% of organisations are still yet to even consider remote working policies, but this latest industrial action only goes to prove the importance of businesses using the available technology to aid remote working, thus preventing loss of productivity during these types of disruptions.
  • How do SIP and VoIP Work Together?

    By Jon Loftin - Monday, 22nd June 2015

    SIP trunking (Session Initiated Protocol) can turn your average office telephone system into a powerful internet telephony service – or VoIP (Voice over Internet Protocol).
  • Paving the way for smoother university clearing

    By Andrew Turton - Monday, 15th June 2015

    Every year universities throughout the UK face the same colossal challenge. Each one has to temporarily enhance their communication infrastructure overnight to cope with the increased demands of students contacting them to confirm course places or go through clearing.
  • Elite Telecom launches free tool to prepare businesses for Ofcom changes

    By Matt Newing - Thursday, 4th June 2015

    Prompted by Ofcom’s new regulations for B2C businesses using NGNS coming into force on 1st July, Elite Telecom has launched a free online tool to provide the specific wording to be used to advertise the cost of a call.
  • Why Expense Management is Key to Successfully Mobilising the Workforce

    By Russell Horton - Friday, 8th May 2015

    Increased agility and great customer satisfaction are key parts of a successful business today. With this comes the need to give employees better access to company data on the go via both corporate owned devices and through BYOD schemes. However in the rush to mobilise workforces, many organisations are overlooking the need to manage the process cost effectively.
  • Cloud Security for Your Business

    By Simon Smith - Friday, 8th May 2015

    Elite Telecom give you some expert tips and advice on managed IT for your business. Is it secure? How can your business make the most of the 'cloud' without facing some of the worries?