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  • How do SIP and VoIP Work Together?

    By Jon Loftin - Monday, 22nd June 2015

    SIP trunking (Session Initiated Protocol) can turn your average office telephone system into a powerful internet telephony service – or VoIP (Voice over Internet Protocol).
  • Paving the way for smoother university clearing

    By Andrew Turton - Monday, 15th June 2015

    Every year universities throughout the UK face the same colossal challenge. Each one has to temporarily enhance their communication infrastructure overnight to cope with the increased demands of students contacting them to confirm course places or go through clearing.
  • Elite Telecom launches free tool to prepare businesses for Ofcom changes

    By Matt Newing - Thursday, 4th June 2015

    Prompted by Ofcom’s new regulations for B2C businesses using NGNS coming into force on 1st July, Elite Telecom has launched a free online tool to provide the specific wording to be used to advertise the cost of a call.
  • Why Expense Management is Key to Successfully Mobilising the Workforce

    By Russell Horton - Friday, 8th May 2015

    Increased agility and great customer satisfaction are key parts of a successful business today. With this comes the need to give employees better access to company data on the go via both corporate owned devices and through BYOD schemes. However in the rush to mobilise workforces, many organisations are overlooking the need to manage the process cost effectively.
  • Cloud Security for Your Business

    By Simon Smith - Friday, 8th May 2015

    Elite Telecom give you some expert tips and advice on managed IT for your business. Is it secure? How can your business make the most of the 'cloud' without facing some of the worries?
  • Intelligent Call Queuing alleviates playoff pressure

    By Andrew Turton - Thursday, 7th May 2015

    Reduce Playoff Pressure with Intelligent Call Queuing
  • Elite Telecom Secures £20 Million in Funding for Acquisitions War Chest

    By Guest Author - Thursday, 7th May 2015

    To support its search for strategic acquisitions in 2015, has secured £20 million in funding from Lloyds Bank Commercial Banking. With a seasoned track record in acquiring businesses and ensuring successful exits for owners, the funding provided by the bank’s Manchester Mid-Markets and Strategic Finance teams will aid’s ongoing search for businesses to complement its continued growth in the telco, IT, PBX and connectivity sectors.
  • A buyers guide: Mergers and Acquisitions

    By Matt Newing - Thursday, 7th May 2015

    With scaled up deal sizes and increased win rates now accelerating business growth, companies are developing an appetite for even faster expansion through acquisition. In fact, global mergers and acquisition activity reached £2.25 trillion in 2014, the highest number since the financial crisis. However, where some have succeeded, many have failed.
  • Thinking Big – How to go Global with Numbering Solutions

    By Andrew Turton - Tuesday, 21st April 2015

    Businesses looking to consolidate their global numbering solutions and expand their footprint worldwide have a number of different factors to consider. Many organisations find numbering solutions confusing, and lack understanding about how they work. Complicated regulations, variable costs for mobile versus landline, and multiple billing systems and services, all varying across many different countries are just some of the issues organisations can fall foul of.
  • Maximising the Value of Unified Communications

    By Matt Newing - Tuesday, 24th March 2015

    Over the last decade the face of business communication has changed irrevocably. Traditional phone systems which used to be managed as a separate entity from the rest of IT have now converged with the arrival of VoIP and Unified Communications (UC). With the advance of the internet, ecommerce, WiFi and high-speed internet connectivity, there has also been a shift in the way customers want to communicate with businesses, accelerated by new multi-media platforms such as mobile and the rise of social media.