The Leading Unified Communications Provider
0844 875 8880

Narrow posts by...

By Andrew Turton -

SIP trunking (Session Initiated Protocol) can turn your average office telephone system into a powerful internet telephony service – or VoIP (Voice over Internet Protocol).

Instead of communicating via traditional ISDN lines, a SIP enabled VoIP telephone system allows people to talk over the internet by exchanging digital signals instead of analogue ones. SIP trunks allow you to increase your call capacity without compromising on quality and placing calls over a data network allows your phone system to expand and become virtually limitless.

How can SIP and VoIP enhance communications?

Speed

The internet can offer very fast connections and transfer of signals which give us much more than slower, legacy telephone boxes.

Cost

Many organisations that have implemented SIP claim to have found cost reductions of 50% on line rentals and 25% on call costs.

Together, SIP and VoIP can allow your business to produce ROI within six months by:

  • Eliminating the need to invest in costly and less capable equipment and hardware
  • Using only one connection for data and voice
  • Reducing expenses; employees are less inclined to travel as voice and video quality is improved
  • Accommodating up to 100,000 users without extra, time consuming and costly installations
  • Bridging gaps between countries, locations and people, allowing for home or remote workers – your phone system is accessible wherever there is an internet connection
  • Increasing productivity, output and saving on employee time by communicating faster and more clearly than ever before

Quality of Service

If companies are looking for the highest SIP and VoIP quality it is important to establish Quality of Service (QoS) agreements with your connectivity provider. For example, although SIP and VoIP can work effectively over the public internet, it works much better when placed on a QoS network such as MPLS. By using a solution like MPLS, you can add certain priorities to your data or voice traffic which can further help eliminate delays and allow for proper scaling.

What does this mean for the future?

The industry is already seeing a decline in the number of ISDN installations due to a growing interest in SIP and VoIP. As modern businesses continue to increase its use of data services like email, internet and applications, the need for SIP and VoIP communications will continue to rise alongside. It is thought that by 2025 there will be no need for traditional ISDN lines as we know it.

The ability to reduce costs and effectively do more with less – and for less – is something that not many businesses during times of economic disparity can afford to miss out on. SIP is entirely future proof, as you can scale up or down, and add features as and when you need to with little disruption or extra cost to your business.

How do I know if SIP and VoIP are right for me?

Using SIP for VoIP is ideal for your business if:

  • You have seasonal or short term demands for increased call capacity
  • You want to purchase a modern telephone system and reduce its upfront and maintenance costs
  • You want to limit the amount of hardware on site
  • You want to join and consolidate multiple sites and locations into one single network
  • You feel you could benefit from other services such as Geographic Phone Numbers, Call Recording, Call Monitoring and instant call routing which are all made easier on VoIP
  • You wish to include an inbuilt Disaster Recovery plan with your phone system at little extra cost
  • Your business makes a lot of expensive international calls

A VoIP solution partnered with SIP trunking enables futuristic, enhanced communication networks bringing business, partners, suppliers and customers together like never before.

To find out more about SIP or VoIP and how these can be combined for powerful services, talk to Elite Telecom today.

Andrew Turton's avatar
About Andrew Turton

Andrew is Elite Telecom’s Corporate Accounts Director and with over 12 years in the business, his knowledge of our customers and their products is second to none. Andrew has built the corporate accounts department from the ground up, offering unrivalled account management and technical knowledge to Elite’s customer base.